The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or away and can raise and lower temps to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or hire a HVAC pro like Mechanical Air Systems Co. If you’re putting it in on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from aging programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get ample juice, Nest says you might have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on repeatedly in a short period of time.

You may think something is wrong with your heating and cooling system, but if you just got the Nest, it’s best to start with your thermostat initially. This is especially true if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t repair the issue, a smart thermostat pro including one from Mechanical Air Systems Co can assist you. We can determine the issue and put in a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life easier, through automatic energy-efficient programming and the opportunity to check temperatures while you’re away from home. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling experts at Mechanical Air Systems Co can resolve the trouble fast.

If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at 641-243-4654 to request your appointment today.